Privacy Policy

This Privacy and Cookies Policy (hereinafter: “Policy”) provides information on the principles of processing and protection of your personal data and the use of cookies in connection with the use of the services provided by e-LEA Association and its website located at: www.e-lea.org (hereinafter: “Website” or “e-LEA Platform”).

Personal data controller

The administrator of your personal data is the E-Commerce Logistics Experts Association, entered in the register of associations, other social and professional organizations, foundations and independent public health care institutions of the National Court Register by the District Court for M. St. Petersburg. Warsaw, XIII Economic Department of the National Court Register under the number 0000972911, NIP 5213970015, REGON 52212803200000, (hereinafter: “Administrator” or “e-LEA Association”).

Contacting the Administrator

In all matters related to the processing of personal data, you can contact the Administrator electronically by sending an e-mail to: kontakt@e-lea.org or in writing to: ul. Konstruktorska 11, 02-673 Warsaw.

Data protection measures

We use organizational and technical safeguards to ensure the best possible protection of your personal data and process it in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) (hereinafter: “RODO”), the Law of May 10, 2018. on personal data protection and other data protection laws. To ensure the security of personal data, the data controller may use pseudonymization and data encryption techniques, as well as apply appropriate security measures in the form of logging into internal systems containing personal data.

Information about the personal data processed

The use of the services provided by the Administrator requires the processing of your personal data. Below you will find detailed information about the categories of persons whose personal data we process the purposes and legal grounds for processing, as well as the period of processing.

A. Personal Information of our Subscribers and Contractors

We process your personal information because you are our Subscriber or Contractor. Accordingly, we will process your data for the purposes indicated below:

1. for the purpose of entering into and performing an agreement, including an agreement for the provision of electronic services consisting of periodic subscriptions to Content available on the e-LEA Platform. The legal basis for the processing of your data is the ability to perform a contract you are a party to, as well as our legitimate interest in being able to contact you on matters related to the performance of the service or the ability to identify a returning customer.
2. for the purpose of defending against or asserting potential claims related to the contract and investigatingviolations of, among other things. Regulations of the e-LEA Platform or the law. The legal basis for data processing is the Administrator’s legitimate interest in being able to defend against or assert claims.
3. in order to fulfill the Administrator’s legal obligation under generally applicable laws, including tax, accounting and anti-money laundering laws. The legal basis for data processing is the fulfillment of the Administrator’s legal obligation, including the issuance of an invoice, the inclusion of the transaction in the accounting records and the fulfillment of other tax obligations.
4. for the purposes of the Administrator’s marketing and PR activities, including informing about promotions, discounts services or events that the Administrator organizes or participates in. The legal basis for the processing of your data is our legitimate interest consisting of our own marketing activities and the ability to provide interested persons with information on relevant events, promotions, as well as legislative changes concerning the e-commerce industry. At the same time, this action does not violate the rights and freedoms of subscribers who expect to receive content of similar content, and sometimes even expect to do so, especially due to the specifics of the e-LEA Platform’s operation. The administrator may process subscribers’ personal data for the entire duration of the contract.
5. For analytical purposes involving, among other things, analysis of data collected automatically when using the Website, including, for example, Google Analytics cookies, Facebook Pixel. The legal basis for data processing is the Administrator’s legitimate interest in facilitating the use of services, improving the quality and functionality of the services provided. This data is processed as part of the administrator’s ongoing operations for the entire period of the subscriber’s use of the e-LEA Platform. After this time, the Administrator may continue to process general statistical data, which will be devoid of any information regarding individual subscribers.
6. Handling complaints or claims related to the contract. We process your personal data that you provide to us in the content of the complaint, including your name, phone number, e-mail address, bank account number. The data provided to us in connection with the submission of a complaint is used for the purpose of the complaint procedure, and then for archival purposes. The legal basis for processing your data is the ability to carry out the complaint procedure, and in terms of data processing for archival purposes, our legitimate interest. Claim documents will be kept until the expiration of warranty rights.

Your data ie. name, email address, credit card number, expiration date and CVC number we received directly from you when you placed your order. If you are requesting a VAT invoice for the company, we also need to know the VAT number and the name and address of the business. Each order is recorded in our database, which means that your personal information assigned to the order is also accompanied by information about the services ordered. Provision of personal data is a condition for the conclusion and execution of a periodic subscription agreement for the content available on the e-LEA Platform (their provision is voluntary, but the consequence of their failure will be the inability to conclude and execute the aforementioned agreement). We will process your personal data for the period of performance of the contract you have entered into with us, as well as for the period of the statute of limitations for claims under the contract. You may decide to remove your account from the e-LEA Platform at any time, however, this will not lead to the removal of your order information from our database. Order data is kept in our archives for the entire period of operation of the e-LEA Platform for the sake of ensuring that we can identify a returning customer, reconstruct their history, etc., which is our legitimate interest.

B. Personal information of employees or associates of our Subscribers and Contractors

We process your personal data because you are a contact person for us at our Subscriber, or Contractor, or potential Subscriber or Contractor. Accordingly, we will process your data for the purposes indicated below.

1. Performing contracts between us and our Subscriber, contacting us on current issues, providing offers, receiving orders, answering questions, and surveying the level of satisfaction with your e-LEA Platform subscription. The legal basis for data processing is our legitimate interest in being able to keep in touch with our Subscribers and Contractors (i.e., their employees/coworkers).
2. Defending against or asserting potential claims related to your contract with our Subscriber or Contractor. The legal basis for processing the data is our legitimate interest in being able to defend against or assert claims.

We received your data directly from you or from your employer/entity you represent. From your employer/entity you represent, we receive data such as your name, business phone number and email address, place of work, position or information about what type of issues you deal with. We will process your personal data for the period of performance of the contract your employer/entity you represent has entered into with us, as well as for the period of the statute of limitations for claims under the contract.

C. Personal information of persons registering for participation and of persons participating in events organized or co-organized by us

We process your personal data in connection with your participation or your application for participation of a third party in events organized or co-organized by us, including training courses and conferences (hereinafter: “Events“). In this regard, we will process your personal data for the purposes indicated below:

1. for the purpose of concluding and executing the contract with respect to participation in the Event, in particular ensuring the proper execution of the Event m. in. By providing information necessary for participation in the Event. The legal basis for the processing of your personal data is the ability to perform the concluded contract to which you are a party, as well as our legitimate interest in being able to contact you on matters related to the performance of the service.
2. for the purpose of defending against or asserting potential claims related to the contract and investigating violations of, among other things. Regulations of individual Events or laws. The legal basis for data processing is the Administrator’s legitimate interest in being able to defend against or assert claims.
3. in order to fulfill the Administrator’s legal obligation under generally applicable laws, including tax, accounting and anti-money laundering laws. The legal basis for the processing of personal data is the fulfillment of the Administrator’s legal obligation, including the issuance of an invoice, the inclusion of the transaction in the accounting records and the fulfillment of other tax obligations.
4. for the purposes of the Administrator’s marketing and PR activities, including to inform about promotions, discounts services or Events that the Administrator organizes or participates in. The legal basis for the processing of your data is our legitimate interest consisting of our own marketing activities and the possibility of providing interested persons with information on relevant events, promotions, as well as legislative changes concerning the e-commerce industry. The Administrator may process personal data of persons participating or ordering the participation of a third party in the Event for the entire duration of the contract.
5. for analytical purposes involving, among other things, analysis of data collected automatically when using the Website (e.g. Google Analytics cookies, Facebook Pixel (in particular when filling out the registration form for participation in the Event). The legal basis for data processing is the Administrator’s legitimate interest in facilitating the use of services, improving the quality and functionality of the services provided. This data is processed as part of the ongoing activities of the administrator for the entire period of performance of the above contract. After this time, the Administrator may continue to process general statistical data, which will be devoid of any information about individuals.

Your data ie. name, surname, e-mail address, telephone number, position (and in the case of paying for participation in the Event as part of a business activity – also the taxpayer identification number, company and business address) we received at the time of providing us with a completed registration form for the Event. Participation in the Event. Each application for participation in an Event is recorded in our database, which means that your personal information assigned to the order is also accompanied by information regarding the services ordered. Provision of personal data is a prerequisite for the conclusion and performance of the contract for participation in the Event. We will process your personal data for the period of performance of the contract concluded with us, as well as for the period of the statute of limitations for claims under the contract.

D. Personal information of other persons contacting the Administrator and persons contacted by the Administrator

We process your personal data if you contact us (by phone, email, contact form) about any matter and you are not our Subscriber or Contractor or an employee/co-worker of our Customer or Contractor or if we (by phone and email) contact you about any matter. Accordingly, we will process your data for the purposes indicated below.

1. Provide answers to your questions, including contacting you for this purpose. The legal basis for processing your data is our legitimate interest in being able to provide an answer to a question about our statutory activities.
2. Establish cooperation with you or your employer/entity you represent. The legal basis for processing your data is our legitimate interest in establishing and maintaining relationships within the framework of our statutory activities.
3. To contact you or your employer/entity you represent for the purpose of conducting a satisfaction survey on your subscription to the e-LEA Platform. The legal basis for processing your data is our legitimate interest in being able to verify the quality of our services.

We received your data directly from you. The application of the aforementioned. Personal data is voluntary, but it is necessary in order to receive a response to the message sent (the consequence of their absence will be the inability to receive a response). We will process your personal data until you successfully object or the purpose of the processing is achieved, and in the case of processing for the purpose of conducting a satisfaction survey of your e-LEA Platform subscription if you were or your employer/entity you represent was a subscriber to the e-LEA Platform for no longer than 6 months from the date the subscription period ends.

E. Personal information of other persons contacting the Administrator and persons contacted by the Administrator

In connection with your use of our Website, we collect information about your activity on the Website. The purpose of the processing is to analyze your activity on the Website. Your personal data (IP address or other identifiers and information collected through cookies or other similar technologies), is processed by us for analytical and statistical purposes. In addition, the purpose of the processing is to optimize the use of the website (recognizing the user’s device in order to properly display the website, tailored to the user’s individual needs). The legal basis for the processing is our legitimate interest in conducting analysis of users’ activities, as well as their preferences in order to improve the functionalities used and services provided.

We received your data directly from you, it was provided when you entered the Website. We will store your personal data until you successfully object or the purpose of the processing is achieved. Detailed information about the possibility and methods of handling cookies is available in the settings of the Internet browser you are using.

Recipients of personal data

Your personal data may be transferred to third parties whose services we use, such as an accounting services company, IT services, an Internet domain provider, a newsletter service provider, an entity through which subscription payments are made. We carefully select the entities we work with or use and are always guided by ensuring adequate data protection.

Your personal data may be transferred outside the European Union – to third countries. Detailed information is available in the content of the privacy policy of each provider of these services, available on their websites. For example:

Google Ireland Limited : https://policies.google.com/privacy?hl=pl

Stripe, Inc.: https://stripe.com/en-pl/privacy

Social media plug-ins have also been embedded on the site as part of our business. The purpose and scope of data collection and its further processing and use by service providers are described in the privacy policies below:

LinkedIn – https://www.linkedin.com/legal/privacy-policy,

In addition, personal data may also be transferred to public or private entities, if such an obligation arises from generally applicable laws.

Your rights related to the processing of personal data

You have the following rights related to the processing of personal data:

• The right to object, on the grounds of your particular situation, to the processing of your personal data based on the legitimate interests of the Administrator. If you successfully file an objection, we will stop processing your personal data for the above-mentioned purposes. objective. Where we process your personal data on the basis of your consent to processing, you have the right to withdraw that consent at any time without affecting the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
• The right to access your personal data, i.e. The right to know what personal data concerning you is processed by us and to receive a copy of that data.
• The right to request the rectification of your personal data that is incorrect. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by providing an additional statement.
• The right to request the deletion of your personal data if we no longer need the data for the purposes we have informed you about, when you effectively revoke your consent to data processing – unless we have the right to process the data on another legal basis, if the processing would be unlawful, or if the need to delete the data arises from a legal obligation on us.
• The right to request restrictions on the processing of your personal data if you question the accuracy of your personal data – for a period that allows us to verify the accuracy of the data, if the processing is unlawful and you object to the erasure of your personal data, requesting instead a restriction of its use, if we no longer need your personal data for the purposes of processing, but you need them to establish, assert or defend your claims, and if you have objected to the processing – until it is determined whether the legitimate grounds on the part of the Administrator override the grounds for the objection.
• The right to request the transfer of your data to another controller in the event that your personal data is processed by us on the basis of your consent to processing or for the purpose of performing a contract with us.

To exercise the above rights, please contact us electronically by sending an e-mail to kontakt@e-lea.org or in writing to: ul. Konstruktorska 11, 02-673 Warsaw.

Your data is not subject to automated decision-making, including profiling.

The security of your personal data is a priority for the Administrator, however, if you consider that the Administrator is violating the provisions of the RODO by processing your personal data, you have the right to lodge a complaint with the supervisory authority in charge of personal data protection, i.e. the Data Protection Authority. President of the Office for Personal Data Protection.

COOKIE POLICY

Our Website, like many others, uses what is known as the “Internet of Things”. Tracking technologies, i.e. from “cookies” (cookies) installed on your terminal device. When you browse the Website, according to the consent you have given and the configuration of your browser, one or more cookies may be stored on your device (terminal device) by an entity working with us.

Cookies are small files that are placed in the permanent memory of your device when you visit certain websites. They contain information about the device. The data collected through cookies does not allow us to identify you. In cookies, we store basic, anonymous information about users, as well as data to enhance the user experience of the Site, needed for optimization and correct display of content on the subpages, and for statistical and marketing purposes.

The following types of cookies may be used on the Site:

• Necessary cookies – necessary for the proper operation of the Site. You can only deactivate them by changing the settings in your browser, but this may affect the proper operation of the Site. Necessary cookies remain on your end device for up to 1 year.
• Analytical cookies – are used to analyze your behavior on our Site. By conducting such analyses, we can observe trends in the interest of visitors to the Site in the information we publish as well as improve the convenience of using the Site.

If you want to learn more about cookies as such, you can read, for example, this resource: https://pl.wikipedia.org/wiki/HTTP_cookie.

We use cookies on the basis of your consent, except when cookies are necessary for the proper provision of electronic services to you.

Cookies that are not necessary for the proper provision of the electronic service will remain blocked until you consent to our use of cookies. During your first visit to our site, we display a message asking for your consent along with the option to manage cookies, i.e. to decide which cookies you agree to and which you want to block.

Our Website uses the following tracking technologies, analytics and marketing tools, such as:

• Google Analytics – a tool (using cookies provided by Google) that enables the collection of statistical data about the way users use the website, among other things. About the number of visits, duration of visits, search engine used, location. The collected data helps improve the Website and make it more user-friendly. Cookies used by Google Analytics remain on your terminal device for up to 2 years. Details of this Google service are available by clicking the link:

https://analytics.google.com/analytics/web/provision/?hl=pl#/provision Google assures that it uses the data protection and security mechanisms provided by the European regulation. Details about Google’s data protection are available at the following link: https://policies.google.com/privacy?hl=pl

• Facebook Pixel – a tool provided by Facebook Inc. and its affiliated companies. It’s an analytical tool that helps measure the effectiveness of ads, shows what actions Page Users take, and helps you reach a specific group of people (Facebook Ads, Facebook Insights). The information collected through the use of Facebook Pixel is anonymous and does not identify you. They show general data about users: location, age, gender, interests. The provider may combine this information with the information you provide to it within your Facebook account, and then use it according to its own purposes and objectives.

The administrator recommends reviewing the details related to the use of the Facebook Pixel tool and possibly asking questions of the tool’s provider, as well as managing your Facebook privacy settings. For more information, visit: https://www.facebook.com/privacy/explanation.

• PaidMembership PRO cookies, a tool provided by Paid Memberships Pro Inc. This is an analytical tool that allows you to manage access to content within the eLEA service.

Through most commonly used browsers, you can check whether cookies have been installed on your device, as well as delete installed cookies and block future installation of cookies by the Website or other sites. Detailed information about the possibility and methods of handling cookies is available in the software settings of the Internet browser you use.They are available at the following links:

Internet Explorer™ / MS Edge: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/

Chrome™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en

Firefox™: https://support.mozilla.org/pl/kb/usuwanie-ciasteczek

Opera™: http://help.opera.com/Windows/12.10/pl/cookies.html

Changes to Privacy Policy

In order to ensure that this Privacy Policy meets at all times the current requirements imposed by law, we reserve the right to make changes at any time. The above also applies in cases where the Privacy Policy needs to be amended to cover our new or changed services.